Vegan King Accessibility Statement
Last Updated: 12/06/2025
At Vegan King, we are committed to ensuring that our online ordering experience is accessible, inclusive, and usable for all guests. As a digital-first restaurant and ghost kitchen, our website serves as the primary gateway for customers to browse our menu, place orders, and engage with our brand. Accessibility is central to delivering a seamless experience for everyone—including individuals with disabilities.
Our Commitment
Vegan King strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and regularly works to ensure our digital experience meets or exceeds recognized accessibility standards. We believe everyone should be able to order delicious vegan food independently and without barriers.
What We’re Doing
To provide an accessible experience, we have implemented (and continue to implement) the following measures:
1. Website Accessibility

• Clear navigation and readable layout

• High-contrast color options to improve text visibility

• Alt text for images wherever functional

• Screen-reader-friendly structure, including aria labels and role attributes

• Keyboard navigation compatibility

• Text that can be resized without breaking page layout

2. Online Ordering Platform
Because Vegan King operates as a ghost kitchen, our online interface is essential. We work to ensure:

• Menu items are easily identifiable and readable

• Item descriptions, allergens, and modifiers are accessible

• Buttons, forms, and checkout processes can be operated by keyboard and screen readers

• 3rd-party ordering systems we may use (UberEats, DoorDash, Grubhub, etc.) maintain their own accessibility standards, and we encourage customers to review them as needed

3. Continuous Improvements
Our team regularly scans our website for accessibility concerns and updates pages as we grow. We work with developers, automated tools, and manual user testing to maintain compliance and usability.
Where Limitations May Exist
While we aim for full compliance, some portions of the site may not yet meet perfect accessibility standards—for example:

• Certain images used for decorative branding may not include full text alternatives

• Occasional compatibility issues may occur with screen-reader technologies or third-party plugins

• Menu items displayed within 3rd-party platforms may have inaccessible elements outside our control

We are actively addressing any known issues and welcome feedback to help us improve.
Accessibility Support
If you experience any difficulty while using the Vegan King website or online ordering system, we’re here to help.
You may reach us by:
Email: support@veganking.com
Phone: [Insert Phone Number]
Hours: Monday–Sunday, 10AM–10PM EST
We can assist with:

• Placing an order

• Providing menu descriptions

• Offering allergen or dietary information

• Answering questions about our food, service, or delivery options

Third-Party Platforms
Vegan King often uses external platforms such as delivery apps and payment processors. While we aim to partner with accessible providers, we do not control their accessibility features. We encourage guests to review each platform’s accessibility statement for more details.
Feedback Welcomed
Your feedback helps us create a better experience for every guest.
If you have suggestions, concerns, or accessibility-related questions, please contact us at:
accessibility@veganking.com
We take all inquiries seriously and respond promptly.